customer-service

3 posts from customer-service See another: English, artificial-intelligence, tech-industry

June 30, 2025 by jawad in customer-service

The Intentional Disconnect: Why Customer Service Might Be Hanging Up on You on Purpose

Discover the shocking truth behind customer service disconnections. Are companies intentionally hanging up on you?

June 28, 2025 by jawad in customer-service

"Please Confirm You're Human": Call Center Workers Fight AI Confusion

Call center workers face a new challenge: proving they're human. As AI advances, customers increasingly assume they're speaking to robots, leading to frustratio

June 22, 2025 by jawad in indian-call-centers

The AI Revolution: How Artificial Intelligence Will Transform India's $26 Billion Call Center Industry

Discover how AI is transforming India's $26 billion call center industry, employing 4.5 million people. Will AI be a threat or the industry's next evolution?

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