business-strategy

1 post from business-strategy See another: English, artificial-intelligence, cybersecurity-threats

The Intentional Disconnect: Why Customer Service Might Be Hanging Up on You on Purpose

June 30, 2025 by jawad in customer-service

The Intentional Disconnect: Why Customer Service Might Be Hanging Up on You on Purpose

Discover the shocking truth behind customer service disconnections. Are companies intentionally hanging up on you?

Spotlight customer-service

"Please Confirm You're Human": Call Center Workers Fight AI Confusion

"Please Confirm You're Human": Call Center Workers Fight AI Confusion

The AI Revolution: How Artificial Intelligence Will Transform India's $26 Billion Call Center Industry

The AI Revolution: How Artificial Intelligence Will Transform India's $26 Billion Call Center Industry